Blog, Culture, Franchise and Retail
I recently had the privilege of returning to The Ohio State University, my alma mater, to assist Kay Ainsley and Michael Seid in teaching a graduate-level class on franchising at… read more
Blog, Branding, Culture
We have always said that a brand was more than an identity—it is who you are, what you do, why you do it and how you are better or different… read more
Blog, Culture, Marketing
Every year we go through the same ritual. Sometime in October, we begin thinking about the coming new year. We evaluate our year-to-date performance, set new goals, develop strategies and… read more
Blog, Culture
I just read an article on Susan Todoroff, a longtime friend and the founder of Juicy Kitchen Café, in a local publication, The Brick Magazine. Susan exemplifies perseverance. In the… read more
Blog, Branding, Culture
I have a 52-mile, one-way commute into the office. Yes, I love it here that much. On my drives, I’m not a big radio guy and prefer to listen to… read more
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