Scott Stratten Talks About the Need for Unmarketing
Recently I came across this presentation by my friend and social media/marketing professional, Scott Stratten.
Scott has a style all his own when it comes to talking about the social web and how we all need to start thinking differently when it comes to communicating online. Check out his presentation as he talks about:
- Getting people to your door
- Making it easy for them to open that door
- Using social media only if you are going to be there too
- How social media is an extension of customer service and communication of your brand
- How too many companies are faking passion and authenticity
- Selling Social Media as Influence
- Why social media doesn’t cure sucking (think BP)
- Why emotion is the new vehicle
- The three pillars of the social web: Know – Like – Trust
- How ROI is not the point
- Building relationships and creating life long value
- Owning your platform, and owning your content
Scott has a new book, “UnMarketing: Stop Marketing. Start Engaging” due out this fall. He will also be stopping by Detroit’s Social Media Club during his Unbook Tour in September.
Posted in social mediaTags: authenticity, business, communication, content, customer service, detroit, emotion, marketing, passion, realtionships, social media, social media club, social web, trust

