I was recently interviewed by Sarah Worsham for her podcast show, Sazcast.
Our discussion revolved around the use of social media and communities, how brands need to leverage this space, how they can do this, and which companies are doing this well.
We also talked about the importance of taking part of the offline engagements like #Tweetea, Refresh Detroit, and Social Media Club Detroit to compliment the online activity.
We also provided some resources for anyone new in the social space.
You can listen to our conversation here.
Also feel free to subscribe to the Sazcast on iTunes.
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Anyone who tells you otherwise doesn’t truly understand Social Media.
Social Media is communication, and though I’m not a history major, I’m pretty sure people have been communicating since the dawn of time. Cave paintings were the first blog. Hieroglyphics the first tweets. We’ve always strived to communicate and have our message heard.
Communication is social media.
By communication I am referring to the internal desire to share stories, our history, news, what excites us, and what frightens us. These are human connections that drive our offline relationships, and it is the same connections that make up the social web.
The internet is simply the tool we use to communicate, and now technology has allowed us to break the 3rd and 4th walls into a new realm of connecting. You can talk to you neighbor down the street, or someone on the opposite side of the globe. Social Media defies geographic limitations.
Technology has enabled this to happen. But again, technology is not social media. Twitter, Facebook and other tools are inventions of technology. But they are just the instruments we choose to share our voice. The goal is still connecting. When Twitter disappears, rest assured we will find another way to connect.
So again, the tools are new, but they are not Social Media. Social Media is communication, and this is not new.
I keep harking on this because I’m very passionate about communication and what the Social Web is capable of. I don’t like to see companies or organizations fall into the deep side of the pool because they didn’t take the time to discover the rules that govern the social web.
Just remember the rules of engagement and honest communication that govern our offline relationships, transfer online. If you can get away from thinking of the digital landscape as bulletin board, you will be in a better position to humanize your brand. Then you will be able to connect with a far bigger audience than you imagined thanks to the social web.
Now that is something new!
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Hello!
Just wanted to take a quick moment to introduce myself. My name is David Murray and I am the Director for Social Web Communications here at re:group.
Okay, enough shop.
Time to get personal, because that is what social media is all about. Getting personal. Believe it or not, social media isn’t new. Oh sure, the tools are, but they are just that.. tools. Social media isn’t Twitter. It’s not Facebook either. It’s about communication and building relationships. Maybe you’ve heard that before, maybe not. The point is, don’t think of the social web as just another way to advertise. There are more appropriate channels for that.
Want a quick tip? The more time you spend using the digital landscape as a place to cultivate relationships and be human, the better. Why? People now have the option to tune you out.. and they will. Unless they get to know you, not your product.
What I hope to do is to show you how this can be done while sharing some of the things I’ve learned along this social media discovery. I’ll also provide some examples that I find, and point you to some people who are way smarter than me.
Whoops! I forgot to get personal!!
Well, you can find me on Twitter (where I spend most of my time), at most offline social functions, or around the internets. I’m also the founder of Social Media Club Detroit. When I’m not doing the social media thing, I like to play the occasional video game, cook, and watch movies.
I look forward to learning with you, so feel free to reach out to me anytime!
~David Murray
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